CHPC User Services
The members of CHPC User Services are dedicated to providing proactive, timely service to all users of HPC platforms and for the computing needs for occupants on the INSCC building. Applying high-performance computing to research requires a broad base of user support services which include:
- Getting Started with HPC:
The CHPC Getting Started Guide should be your first stop when you start using our HPC platforms. This document will take you through the basics you need to know to help you learn how to use our systems.
- Consulting Services
- Frequently Asked Questions (FAQ):
For User's who have gone through the "Getting Started Guide" and still are running into a problems, CHPC recommends that you become familiar with our Frequently Asked Questions (FAQ) before you contact our Help Desk. This document is divided into general, accounts, allocations, batch and programming questions.
- Help Desk:
The CHPC Help Desk is covered 8 am to 5 pm on University work days by part-time student employees.
- email: issues@chpc.utah.edu
- telephone: (801) 581-6440
- Visit us in 405 INSCC. (Please note the Help Desk is not a physical location. You will be re-directed to a person for help when you visit us.
- Presentations:
Every Fall Semester CHPC gives a series of presentations covering a variety of high performance computing topics. These topics range from general introductions to batch systems, parallel programming subjects, to computational chemistry software.
- Individual Consulting:
CHPC provides individual consulting for users interested in parallelizing a particular code, help with running chemistry packages and one on one help with running our batch systems. If you desire such consulting, you may call (801) 971-3442 or send an e-mail message to issues@chpc.utah.edu stating exactly what consulting help you need help with, and a CHPC representative will contact you to set up a meeting.
- User Guides:
The CHPC User's Guides provide detailed information to users on the specifices of each of the HPC platforms we support. The User Guides provide example scripts, information on available compilers and batch system configuation information.
- The Issue Reporting System: You can report a problem or check on a previously reported problem.
Please submit questions or problems one of these three ways:
This link for the Help Desk staff only.