CHPC Major Downtime: Tuesday June 19th, 2012 beginning at 7:00 AM - EXTENDED due to File Server hardware failure

Posted: June 5, 2012

Event date: June 19, 2012

Duration: From 7 a.m. June 19th until 8:30 p.m. June 20th

Systems Affected/Downtime Timelines:

During this downtime, maintenance will be performed in the datacenters, requiring many systems to be down most of the day. Tentative timeline:

• HPC Clusters: 7:00 a.m. 6/19 - 8:30 p.m. 7/20
• CHPC File Services: 8:00 a.m. 6/19 - 7:00 p.m. 7:20
• Intermittent network outages: 8:00 - 9:00 a.m.

Instructions to User:

Intermittent outages of the CHPC supported networks until about 9:00 a.m.

All of the Desktops mounting the CHPCFS file systems will be affected until approximately 10:00 a.m. Those with Windows and Mac desktops should be able to function, but may not have access to the CHPCFS file systems.

A hardware failure on the CHPCFS server caused an extended downtime on one tray. The full list of affected file systems are: ASTRO_Data1
ASTRO_Data2
ASTRO_HOME
CHEM_Molinero
CHEM_Molinero_Data1
CHEM_Truong_Data1
CHPC_Admin
CHPC_Facelli
CHPC_GuestTransfer
CHPC_INSCC
CHPC_UUFS
CHPC_Vis
CHPC_Web
GEO_SmithRB_Data1
GEO_Thorne_Data1
GEO_Thorne_Data2
MET_ZPu_Data

CHPC recommends that you reboot your desktops if you run into issues after the downtime.

All HPC Clusters were down until the tray was restored and were booted by about 8:30 p.m. 6/20.

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