CHPC Major Downtime: Tuesday June 19th, 2012 beginning at 7:00 AM - EXTENDED due to File Server hardware failure
Posted: June 5, 2012
Event date: June 19, 2012
Duration: From 7 a.m. June 19th until 8:30 p.m. June 20th
Systems Affected/Downtime Timelines:
During this downtime, maintenance will be performed in the datacenters, requiring many systems to be down most of the day. Tentative timeline:
- HPC Clusters: 7:00 a.m. 6/19 - 8:30 p.m. 7/20
- CHPC File Services: 8:00 a.m. 6/19 - 7:00 p.m. 7:20
- Intermittent network outages: 8:00 - 9:00 a.m.
Instructions to User:
Intermittent outages of the CHPC supported networks until about 9:00 a.m.
All of the Desktops mounting the CHPCFS file systems will be affected until approximately 10:00 a.m. Those with Windows and Mac desktops should be able to function, but may not have access to the CHPCFS file systems.
A hardware failure on the CHPCFS server caused an extended downtime on one tray.
The full list of affected file systems are:
CHPC recommends that you reboot your desktops if you run into issues after the downtime.
All HPC Clusters were down until the tray was restored and were booted by about 8:30 p.m. 6/20.