**CHPC unexpected outage**: Home directories for a subset of users, 2/25/2013

Posted: February 25, 2013

Duration: Estimate - sometime 2/28/2013, individual file systems may be available more quickly

Dear HPC Users,

Update: As of 4 p.m. 2/27 we are finding the estimates for the restore very difficult to guess. We have come up with a way to make filesystems available as they complete and we will notify individual groups when their space is ready. At this point we guess it will continue to run at least through the night, and part way into the day tomorrow 2/28.

Update: The restore continues to run. The best guess for having file services restored for those affected is sometime tomorrow morning - 2/27/2013. Thank you again for your patience.

The groups home directories listed below are currently down, and will remain down for an extended period of time. We have had a disk failure and the built in redundancy measures we had in place also failed to work as expected. We are currently restoring from backup, but will not be able to bring anything back online until the restore has completed, which we expect to take a full day or more. We sincerely apologize for the inconvenience and will keep you posted as we progress and as time estimates improve.