CHPC now on Twitter!

Posted: May 8, 2013

In anticipation of the impact of the move to the downtown datacenter (more on this will follow in the coming days) CHPC is adding Twitter as a mechanism to disseminate information to our users. We have established two feeds: @CHPCOutages for information on both planned and unexpected outages and @CHPCUpdates for all News items.

No Twitter account is needed and all information distributed in this manner will be redundant to information available on the CHPC website. You may bookmark the above webpages, follow the feeds if you are a Twitter user, or both. There will also be a link to these feeds on the CHPC main webpage.

The @CHPCOutages feed will be used to announce downtimes, both planned and emergency outages and hardware failures, and to provide updates. We will strive to post updates of the progress of planned downtimes to better provide users with the current status. For emergency outages and hardware failures we will strive to send out updates much more frequently – even if it is to let users know that there is no change in status. This feed will also be used to update users on the status of the move to the new Downtown Datacenter – a process that will occur over the next several months and that will require several disruptions in service. An announcement with our tentative timetable will be sent to users in the next few days.

The @CHPCUpdates feed will be used to distribute News and other Information about CHPC. This will include items such as CHPC presentations, short courses, new resources, and publications resulting from use of CHPC resources.

NOTE: Please do not use Twitter as a mechanism to report problems or ask questions. While we will monitor our feeds closely, we will use our jira system to track questions, and other issues needing our attention. We ask you please continue to send such concerns as usual to issues@chpc.utah.edu, or post directly on jira.chpc.utah.edu.